Answers
1. Is there a cost to sign up or use Onlineorderdesk?
No, there is no cost for a licensee to sign up to Onlineorderdesk. There are also no service charges for using Onlineorderdesk. We are trying to make it easier for licensees to order from the local wineries. ...top
2. Is the wine the same price as if I bought it from the winery or LDB?
Yes, the price of wine is the same price as you would pay if you ordered direct from the winery using the old method of phoning in the order or at the LDB if the wine is listed there. You are ordering straight from the winery. Onlineorderdesk passes the order to the winery. ...top
3. I like dealing with my Sales Rep, will I still have this relationship?
Onlineorderdesk will free up your reps time to allow them to build better relationships. We are automating the tasks that are better left to a computer to do, like pass orders from the licensee to the orderdesk and providing information 24/7. ...top
4. How does delivery happen?
The same as before, nothing changes. Onlineorderdesk passes the order to the orderdesk at the winery or sales agent. They will instruct their shipping departments how and when to ship, just like before. ...top
5. What are the hours of Onlineorderdesk, I like to order after my restaurant closes?
Onlineorderdesk is open 24/7, you can log in any time that is convenient to you to place an order, look up wine information like a datasheet or print off a Shelf talker. ...top
Everything that you did before, you will still be able to do. With onlineorderdesk.com you will simply do it faster and more efficiently.
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